Shashank Gupta is a Senior Quality Analyst at Evolve Global Corp. since June 2022, where EvolveBPM, LLC delivers customized digital lead generation strategies to enhance revenue growth for global clients. Prior to this role, Shashank held the position of Quality Analyst at Amazon from May 2017 to May 2022, overseeing a team of 16 members by conducting call, chat, and email audits to assess performance and provide feedback. Shashank also served as a Customer Service Associate during tenure at Amazon.
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