Steven Chareonbood

Steven Chareonbood is an accomplished professional with extensive experience in customer service management and marketing. As the Co-Founder and CEO of Evoya AI since December 2023, Steven leads innovative initiatives in the AI sector. Prior experience at Sunrise GmbH from 2014 to 2023 includes roles as Head of Cross-Sell and Senior Marketing Manager, where responsibilities involved churn and customer life cycle management, developing retention strategies, and managing cross-functional projects. Previous roles at Competence Call Center involved overseeing teams of customer care agents, ensuring high service standards with a strong focus on Net Promoter Score (NPS). Steven holds a Bachelor's degree in Business Administration and Management from ZHAW Zurich University of Applied Sciences and a Full-Stack Web Developer certification from Le Wagon.