Rebecca Singleton

Department Of Human Services Customer Support Agent Lead at eWorld Enterprise Solutions, Inc.

Rebecca Singleton possesses extensive experience in customer support, training coordination, and case management across various organizations. Currently serving as a Customer Support Agent with eWorld Enterprise Solutions, Inc., Rebecca provides assistance for programs under the Department of Human Services in Hawaii, including SNAP and financial assistance. Prior experience includes roles at Maximus, where responsibilities encompassed managing training programs and serving as a subject matter expert in unemployment claims processing. Additional positions held include Referral Coordinator at Paradigm, various roles at Sedgwick, and a Customer Service Manager position at Shunnarah Insurance Group. Rebecca holds a Bachelor of Science in Psychology from the University of Alabama at Birmingham.

Location

Los Angeles, United States

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eWorld Enterprise Solutions, Inc.

eWorld Enterprise Solutions, Inc. (eWorldES) provides services for mid-sized and larger organizations in the public and private sector. Examples of successful recent engagements include: • Developing a Health and Human Services benefit tracking application • Creating a Government DataMart integrating legacy and leading edge technologies • Re-engineering and revising a private sector firm's messaging environment • Developing a workflow application for tracking and managing security alerts • Implementing an Interactive Voice Response system for a government client to increase public service ​ We develop to a high standard, and implement systems that solve complex business problems. We are competitive and strive to deliver the highest value IT services possible. eWorldES is a fast-growing IT consulting company. We have experienced double digit growth since our incorporation in 1999, and many of our employees have been with us from the start. We encourage innovation and solutions-based strategies that resolve business problems today but also pave the way for tomorrow.


Employees

201-500

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