Kevin Chan is an experienced IT professional with a focus on technology and business improvement in various organizations across Australia. Currently serving as Acting General Manager Technology and Business Improvement and IT & Security Manager at the Energy and Water Ombudsman (Victoria) since January 2023, Kevin collaborates with senior leadership to drive corporate transformation and enhance customer experience. Previously, Kevin held the position of ICT Support Manager at Kane Constructions Pty Ltd, contributing to technology management in a leading construction company, and served as ICT Manager at South Pacific Laundry Australia, overseeing ICT environments and corporate transformation initiatives. Early career roles included ICT Support Officer at AIA and IT Intern at CSA, complemented by a Master's degree in Information Management and Systems from Monash University.
This person is not in any teams
This person is not in any offices
Energy and Water Ombudsman (Victoria) (EWOV)
Fair, Free, Impartial, Independent. EWOV investigates and resolves disputes between Victorian consumers and their energy and water companies, fairly and impartially. Opened in 1996 as Australia’s first electricity Ombudsman, EWOV is an external dispute resolution scheme operating independently on an industry-based Ombudsman model. EWOV is not a customer or industry advocate. It is not a government body or an industry regulator. It is a free service for Victorian energy and water customers. With almost two decades and over 550,000 cases handled, EWOV's experience and understanding of the energy and water industries is extensive and embedded in its processes.