Mike Maus III

Mike Maus III is an experienced Associate Experience Product Manager at Exact Sciences, holding roles within both the Patient Portals & Platforms team and the Provider Digital Experience team since January 2015. Demonstrating a strong focus on enhancing customer digital experiences, Mike has led strategic improvements to empower patients with self-service capabilities, optimize call volume to customer care centers, and streamline provider onboarding processes. Prior to this, Mike contributed as a Senior Business Analyst and a specialist in customer experience innovation, utilizing data and customer feedback to enhance services. Earlier in the career, Mike held various sales and marketing positions, including roles at Striped Pig Distillery and AT&T, showcasing strong project management and relationship-building skills. Mike holds a Bachelor of Science degree in Business Administration from the College of Charleston.