Zach Wagner is an experienced IT professional specializing in intelligent automation and technical support, currently serving as an Intelligent Automation Operations Analyst at Exact Sciences since September 2018, where automated provisioning for user accounts has been implemented. Zach has held various roles in multiple organizations including application analysis, senior technical support, and end-user support, consistently demonstrating expertise in ticket resolution, knowledge management, and system troubleshooting. With a solid educational background in Information Technology from Moraine Park Technical College, Zach has developed skills in automation, user support, and systems security, contributing to improved operational efficiency across diverse settings.
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