Isaac Palacios is a Cloud Engineer at Excel Automotriz since September 2021, bringing previous experience as Ingeniero de soporte at LifeMiles from March to August 2021, where responsibilities included user support for application incidents, application monitoring using Dynatrace, and coordinating with IT departments. Prior to that, Isaac worked as a Technical Support Help Desk at 2M Service from January to October 2020, providing assistance for Aeroman's application issues. Isaac's career began as a Técnico de soporte a usuarios at Banco Central de Reserva de El Salvador from April to September 2018. Isaac holds a degree in Information Technology from Universidad Tecnología de El Salvador, earned between 2013 and 2019.
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