Richard Scott is a seasoned professional with extensive experience in service delivery and customer support management. Currently serving as Service Delivery Manager at excelerateds2p since February 2024, Richard previously held the position of Customer Support Engagement Manager at SAP from September 2022 to October 2023 and worked as Application Support Lead at SAP Fieldglass from August 2017 to September 2022. Richard's earlier career includes roles as Sustaining Engineering Manager at 1E, where responsibilities included managing engineering processes and metrics reporting, and as Senior Team Lead and Scrum Master at CA, overseeing software engineering teams and project automation. Richard holds a BEng in Software Engineering from Edinburgh Napier University and has foundational education in maths and sciences from Knox Academy and Hummersknott Comprehensive.
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