Marissa Nitto

Marissa Nitto, MBA, currently serves as Director of Advocacy at Excellus BCBS since September 2025. Prior to this role, Marissa held various managerial positions at CDPHP from July 2016 to September 2025, overseeing Critical teams in Member Appeals and Grievances while optimizing performance and compliance. Marissa's tenure included a significant expansion of the team size and a revamp of the Enterprise Risk Management program, which significantly reduced reporting length while emphasizing key risks. Earlier experience includes a Program Manager role at Tufts Health Plan, where Marissa achieved over $30 million in savings, and audit management positions at John Hancock Life Insurance Company and Protiviti. Marissa holds an MBA in Healthcare Administration from Suffolk University and a BS in Finance from Bentley University.