Excellus BCBS
Nicole Downs is an experienced professional in the insurance and healthcare sectors, currently serving as a Strategic & National Account Manager at Excellus BCBS since January 2022. Prior roles include Account Sales Consultant III and Account Manager positions at Brown & Brown Insurance, along with experience as an Insurance Agent at InFocus Insurance Agency. Nicole has a strong background in sales account management at UnitedHealth Group, where responsibilities included lead generation and strategic client engagement. Additional experience encompasses roles such as Marketing Specialist and Appeals Auditor, focusing on community outreach, audit compliance, and insurance benefit inquiries. Nicole holds an Associate's degree in Human Services from Columbia College.
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Excellus BCBS
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Excellus BlueCross BlueShield, a nonprofit independent licensee of the BlueCross BlueShield Association, is part of a family of companies that finances and delivers vital health care services to about 1.5 million people across upstate New York.