Niki Stonelake

Niki Stonelake is a seasoned professional in customer experience and project management, currently serving as a Customer Experience Strategy Manager and Strategy Portfolio Management & Governance Consultant at Excellus BCBS since August 2022. Niki's role involves acting as a liaison for the Enterprise Project Management Organization, focusing on understanding project impacts and relationships within the division. Prior experience includes project management and quality assurance at Solu Technology Partners, digital engagement management at Roberts Communications, and digital direction and account management at Brandtatorship. Niki began the career at StormFrog and has foundational experience from roles in education and service industries, holding a B.A. in Communication with a focus on Journalism and Mass Media from SUNY Geneseo.