Execs In The Know
Tracy Sedlak is a seasoned leader in customer success with over 20 years of experience in Sales and Sales Operations, currently serving as the Senior Vice President of Customer Success at Offerpad since July 2021. Tracy has a strong focus on enhancing customer experiences and building long-term relationships, demonstrated by leading a high-performing team dedicated to client success. Additionally, Tracy holds positions on the advisory board for Execs In The Know and membership at Chief, alongside previous roles as Vice President of CX Projects at Success Sciences, Inc., and a realtor at HomeSmart International. Tracy's extensive background includes key leadership positions at Club Med, where responsibilities involved overseeing contact center operations, architecting strategic partnerships, and driving performance results across North America. Educational qualifications include studies at The Wharton School and Arizona State University.
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Execs In The Know
Execs In The Know is a global community of customer experience (CX) leaders focused on providing excellence in customer service and support and disrupting the industry to make it truly customer-first. Execs In The Know gives brands a platform to share and gain insights, stay on top of the latest trends in CX, and create lasting relationships with their peers – “Leaders Learning From Leaders.” Execs In The Know holds numerous live and virtual events each year including Customer Response Summits, Subject Matter Briefings, Webinars, and Leadership Roundtables. We also offer research, industry resources, and thought leadership via articles, reports, and our "Know It All" online community. Find us in our online community at: community.execsintheknow.com Find us on social media at: facebook.com/execsintheknow twitter.com/execsintheknow youtube.com/execsintheknow blogtalkradio.com/execsintheknow