Execs In The Know is a global community of customer experience (CX) leaders focused on providing excellence in customer service and support and disrupting the industry to make it truly customer-first. Execs In The Know gives brands a platform to share and gain insights, stay on top of the latest trends in CX, and create lasting relationships with their peers – “Leaders Learning From Leaders.” 

Execs In The Know holds numerous live and virtual events each year including Customer Response Summits, Subject Matter Briefings, Webinars, and Leadership Roundtables. We also offer research, industry resources, and thought leadership via articles, reports, and our "Know It All" online community. 

Find us in our online community at:
community.execsintheknow.com 

Find us on social media at:
facebook.com/execsintheknow
twitter.com/execsintheknow
youtube.com/execsintheknow
blogtalkradio.com/execsintheknow

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Execs In The Know

Bill Colton

Paul Brandt

The Customer Experience and Service team at Execs In The Know is dedicated to enhancing customer interactions and driving service excellence across the organization. Comprising seasoned leaders from various industries, the team collaborates to share insights, develop best practices, and shape innovative solutions that prioritize customer needs. They facilitate knowledge exchange through events and resources, empowering brands to elevate their customer service strategies and foster meaningful relationships within the CX community.

Customer Experience and Service

Marketing and Communications

Leadership Team

Customer Experience and Service

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Marketing and Communications

Leadership Team