Execs In The Know is a global community of customer experience (CX) leaders focused on providing excellence in customer service and support and disrupting the industry to make it truly customer-first. Execs In The Know gives brands a platform to share and gain insights, stay on top of the latest trends in CX, and create lasting relationships with their peers – “Leaders Learning From Leaders.” 

Execs In The Know holds numerous live and virtual events each year including Customer Response Summits, Subject Matter Briefings, Webinars, and Leadership Roundtables. We also offer research, industry resources, and thought leadership via articles, reports, and our "Know It All" online community. 

Find us in our online community at:
community.execsintheknow.com 

Find us on social media at:
facebook.com/execsintheknow
twitter.com/execsintheknow
youtube.com/execsintheknow
blogtalkradio.com/execsintheknow

Business Development

Consulting

Professional Networking

Professional Services

Execs In The Know

Bill Colton

Paul Brandt

The Leadership Team at Execs In The Know spearheads strategic initiatives to enhance the organization's impact on the customer experience industry. Comprising seasoned professionals from diverse backgrounds, the team cultivates partnerships, drives innovative thought leadership, and oversees the development of impactful live and virtual events that foster community engagement and knowledge sharing among CX leaders. Their collective expertise ensures that Execs In The Know remains at the forefront of customer-first practices.

Leadership Team

Customer Experience and Service

Marketing and Communications

Leadership Team

About

Team members

Other teams at Execs In The Know

Customer Experience and Service

Marketing and Communications