Execs In The Know is a global community of customer experience (CX) leaders focused on providing excellence in customer service and support and disrupting the industry to make it truly customer-first. Execs In The Know gives brands a platform to share and gain insights, stay on top of the latest trends in CX, and create lasting relationships with their peers – “Leaders Learning From Leaders.” 

Execs In The Know holds numerous live and virtual events each year including Customer Response Summits, Subject Matter Briefings, Webinars, and Leadership Roundtables. We also offer research, industry resources, and thought leadership via articles, reports, and our "Know It All" online community. 

Find us in our online community at:
community.execsintheknow.com 

Find us on social media at:
facebook.com/execsintheknow
twitter.com/execsintheknow
youtube.com/execsintheknow
blogtalkradio.com/execsintheknow

Business Development

Consulting

Professional Networking

Professional Services

Execs In The Know

Bill Colton

Paul Brandt

The Marketing and Communications team at Execs In The Know is dedicated to promoting the company’s initiatives and driving engagement within the customer experience community. They manage a range of marketing programs, oversee events like Customer Response Summits, and create impactful content to position Execs In The Know as a thought leader in the CX industry. Additionally, they leverage digital channels and social media to enhance community interaction and support the sharing of insights among CX leaders.

Marketing and Communications

Customer Experience and Service

Leadership Team

Marketing and Communications

About

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Other teams at Execs In The Know

Customer Experience and Service

Leadership Team