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Isaac Francisco

Campaign Manager at Executive Boutique Call Center

Isaac Francisco has extensive experience in the call center and technology sectors, currently serving as a Campaign Manager at Executive Boutique Call Center since March 2019. Prior to this role, Isaac worked as a Technical Account Manager at NICE inContact from November 2015 to July 2018, specializing in cloud solutions. Isaac's earlier experience includes a decade at Convergys from 2004 to 2015 as a Team Leader, where responsibilities included supervising support professionals, managing operational activities to meet client KPIs, implementing systems for performance improvement, and conducting training and coaching sessions. Isaac holds a Bachelor of Science degree in Computer Science from the University of San Carlos, completed in 2004.

Location

Cebu City, Philippines

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Executive Boutique Call Center

Executive Boutique an outsourcing company with a main call center facility in Cebu, Philippines. EB is a trusted outsourcing partner to growing companies who are looking to save money on their operations and sales costs. EB employs call center agents who make lead generation and telemarketing calls to businesses and consumers in the US, Canada, Australia and Europe. EB also provide outsourced customer service agents and virtual assistants who help firms stay in touch with their customers.


Headquarters

Cebu, Philippines

Employees

201-500

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