Erica Cohen

Erica Cohen is a seasoned executive in client engagement and operations, currently serving as Chief Experience Officer at Greenphire since July 2018, leading a global team to enhance client journey across multiple service aspects. Erica holds an advisory role at Executive Leaders for Advisory Boards since June 2024 and has previously held senior positions, including Senior Vice President of Operations at LexisNexis Risk Solutions from 2015 to 2018, where strategic management across global teams and offshore sourcing was emphasized. At Health Market Science from 2008 to 2015, Erica oversaw impactful acquisitions and implemented strategies that significantly increased productivity and quality. Educational qualifications include a Bachelor's degree and a Master's degree from Rosemont College.