Akshay Kumar

Akshay Kumar is a professional with experience in customer service and fraud detection. Currently serving as a Senior Associate at Genpact since July 2022, Akshay Kumar monitors customer and transactional records to identify unauthorized transactions and fraudulent accounts, employing analysis to detect fraud patterns. Previously, Akshay Kumar worked at Teleperformance as a Customer Service Associate from October 2021 to June 2022, where responsibilities included addressing customer concerns, escalating significant issues, and enhancing customer retention through the development of unique discount offers. Academic qualifications include a Master of Commerce in Business/Commerce from V.S.S.D. P.G. College and a Bachelor of Commerce from Kanpur University.