Puneet Mehra is an experienced professional with over 14 years at EXL, currently serving as Vice President of Transformation, where responsibilities include supporting utilities in business transformation, cost reduction, and enhancing customer-centric operations through the Business EXLerator Framework (R) and automation solutions. Previously, Puneet held roles such as Sr. Assistant Vice President focusing on quality and process excellence, and Assistant Vice President in the business innovation team, designing advanced commercial models. With a foundation in consulting as a Sr. Manager - Black Belt, Puneet has contributed to Six Sigma improvements and process management for diverse industries, including utilities and finance. Earlier career experience includes web development at Indiatimes.com, and educational credentials from Delhi University and St. Vivekanand.
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