Shirley Macbeth is a seasoned marketing professional with extensive experience in brand management and integrated marketing strategies. Currently serving as the Head of Brand and Marketing at EXL since January 2025, Shirley oversees brand messaging, demand generation, and customer advocacy initiatives. Previously, Shirley held prominent roles, including Chief Marketing Officer at Forrester from March 2020 to January 2025, and Senior Vice President of Corporate Marketing at ACI Worldwide from October 2011 to March 2020. Other significant positions include Vice President of Marketing and Product Development at Yankee Group and various senior roles at Sybase, Schwartz Communications, and Pacific Telesis Group. Shirley holds a BA in English and French from Colby College, earned in 1993.
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