Forrester is an American market research company that provides advice on existing and potential impact of technology, to its clients and the public.

Research

Forrester

Forrester's headquarters in Cambridge, MA, United States

The London office specializes in financial oversight, research analysis, and business development across EMEA and APAC regions.

London

The Singapore office focuses on client consulting, program management, and revenue growth in the advisory sector.

Singapore

George F. Colony

Sharyn Leaver

Chris Finn

Christophe Favre

Cliff Condon

Carrie Johnson

Andrew Cox

Yigal Cohen

Tony Saudek

Michael Facemire

Jobina Gonsalves

Ryan Darrah

This department is responsible for overseeing client relationships, ensuring customer satisfaction, and driving revenue through strategic account management.

Account Management

This department focuses on enhancing customer satisfaction and retention by managing relationships and providing support throughout the customer journey.

Customer Success

The Sales and Account Management team at Forrester is responsible for building and nurturing relationships with clients, ensuring their needs are met through tailored market research insights and recommendations. This team drives revenue growth by managing accounts, identifying new business opportunities, and collaborating with clients to maximize the value of Forrester's offerings. Key functions include executing sales strategies, providing exceptional customer service, and ensuring client satisfaction to foster long-term partnerships.

Sales and Account Management

This department focuses on providing data-driven insights and recommendations to support strategic decision-making and operational effectiveness.

Analytical Insights

This department conducts various research activities to generate insights and support decision-making.

Research Department

This department focuses on analyzing data and providing strategic insights to drive customer engagement and risk management initiatives.

Forrester

Org chart

Teams

Account Management

Customer Success

Sales and Account Management

Analytical Insights

Research Department

Analytical Strategy

Offices

Forrester

Org chart

Teams

Account Management

Customer Success

Sales and Account Management

Analytical Insights

Research Department

Analytical Strategy

Offices

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