Forrester is an American market research company that provides advice on existing and potential impact of technology, to its clients and the public.

Research

Forrester

Forrester's headquarters in Cambridge, MA, United States

The London office specializes in financial oversight, research analysis, and business development across EMEA and APAC regions.

London

The New York office focuses on high-level research, consulting, and strategic partnerships in technology and financial services.

New York

George F. Colony

Sharyn Leaver

Chris Finn

Christophe Favre

Cliff Condon

Carrie Johnson

Andrew Cox

Yigal Cohen

Tony Saudek

Michael Facemire

Jobina Gonsalves

Ryan Darrah

This department is responsible for overseeing client relationships, ensuring customer satisfaction, and driving revenue through strategic account management.

Account Management

This department focuses on enhancing customer satisfaction and retention by managing relationships and providing support throughout the customer journey.

Customer Success

The Sales and Account Management team at Forrester is responsible for building and nurturing relationships with clients, ensuring their needs are met through tailored market research insights and recommendations. This team drives revenue growth by managing accounts, identifying new business opportunities, and collaborating with clients to maximize the value of Forrester's offerings. Key functions include executing sales strategies, providing exceptional customer service, and ensuring client satisfaction to foster long-term partnerships.

Sales and Account Management

This department provides expert consulting solutions and guidance to clients across various projects and initiatives.

Consulting Services

This department conducts various research activities to generate insights and support decision-making.

Research Department

This department focuses on providing data-driven insights and recommendations to support strategic decision-making and operational effectiveness.

Forrester

Org chart

Teams

Account Management

Customer Success

Sales and Account Management

Consulting Services

Research Department

Analytical Insights

Offices

Forrester

Org chart

Teams

Account Management

Customer Success

Sales and Account Management

Consulting Services

Research Department

Analytical Insights

Offices

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