Vinay Poddar is an experienced professional with 15 years of expertise in Customer Engagement, CRM, and Loyalty, primarily focused on the Retail, Hospitality, and Financial Services sectors. Vinay has a proven track record of driving business growth through strategic marketing campaigns and optimizing user journeys. Currently, Vinay holds the position of Engagement Manager (AVP) at EXL and previously served as a Senior Manager at Flipkart and PAYBACK, among other roles in reputable firms. Vinay earned an MBA in Marketing & Sales from Narsee Monjee Institute of Management Studies.
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