Esther C.

Esther C. has a diverse work experience spanning from 2014 to 2023. Esther began their career at Auto-Lubumbashi as a Secretary from August 2014 to December 2016. In 2019, they joined 3iSolutions as a Customer Services Agent, where they worked until May 2020. Currently, Esther is working at Exness, starting as a Customer Support Executive in May 2021 and transitioning to the role of Customer Support Specialist in July 2022, where they continue to work.

Esther C. began their education in 2008, studying Conception des Systèmes D'informations at Institut Supérieur de Statistique. Esther pursued this degree until 2014 when they completed their Licence. In 2012, Esther also undertook Études ecclésiastiques at Education Chrétienne. Additionally, they enrolled in Management de projet at Institut National de Préparation Professionnelle (INPP) in the same year. Esther obtained several certifications in December 2020, including Creating Positive Conversations with Challenging Customers, Customer Service Specialist (Devenir spécialiste du service client), Effective Listening (Écouter efficacement), Managing Customer Expectations for Frontline Employees, and Working with Upset Customers (Traiter avec des clients mécontents), all from LinkedIn.