Exo – Réseau de transport métropolitain
Paul Legare has extensive experience in customer relations and knowledge management, currently serving as a Supervisor in Knowledge Management at Exo – Réseau de transport métropolitain since August 2013. In this role, responsibilities include overseeing the business knowledge management of the customer relations center and designing training content. Paul previously worked as a Supervisor in the Customer Relations Center, where duties involved managing daily operations and developing work processes to enhance service quality. Prior experience at Nordia inc. included roles as Service Manager, Team Leader, and Project Officer, focusing on team performance, client service promotion, and project implementation. Paul holds a diploma in Fashion/Apparel Design from Wilbrod Bherer.
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