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Asma Demni

Customer Success Representative at eXo Platform

Asma Demni has worked in various roles since 2013. In 2013, they were an Administrative Assistant at Ericsson. In 2014, they worked as a Telemarketing Representative at Farhan Call Center and as a Customer Success Representative and User Experience Representative at eXo Platform. As a Customer Success Representative, their duties included helping customers measure and achieve their milestones, following up on projects, and addressing any new needs. As a User Experience Representative, their duties included analyzing leads' needs, assisting leads during their evaluation, reviewing leads' comments and feedback, and allowing the marketing team to understand their needs.

Asma Demni obtained a Master of Arts degree in Applied Linguistics from I.S.L.T in 2014, after completing a Bachelor's Degree in English Language, literature and civilisation from the same institution in 2012.

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Previous companies

Ericsson logo

Timeline

  • Customer Success Representative

    July, 2017 - present

  • User Experience Representative

    August, 2014

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