Ilaria Coco is an experienced professional in the travel and hospitality industry, currently serving as an Inbound and Product Manager at EXO Travel since January 2023. With a robust background as a Tour Guide for Insight Borneo since July 2015, Ilaria possesses extensive knowledge of Malaysia and Sabah, focusing on customer needs and cultural insights. Previous roles include Latin Market Inbound Manager at Asian Trails and Assistant Restaurant Manager at InterContinental Hotels Group. Ilaria has demonstrated strong team management and operational skills as a Restaurant Manager at Trattoriaasia, overseeing sizable staff and multiple responsibilities in service and customer relations. Educational qualifications include a Master's degree in "Turismo e Sviluppo Internazionale" and a Bachelor's degree in Foreign Languages and Intercultural Communication from the Università degli Studi di Genova.
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