Nikhil Joel is an experienced Customer Success Manager currently at Exotel since March 2022, previously serving as Assistant Manager - Customer Success and Customer Success Executive at KePSLA | RepRecom Solutions Pvt. Ltd. from March 2019 to March 2022. Nikhil also worked in Business Operations at nearbuy.com from August 2018 to March 2019, focusing on client training and issue resolution. Nikhil holds a Bachelor of Engineering degree in Mechanical Engineering from Cambridge Institute of Technology, obtained between 2012 and 2018.
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