Diana Juarez is an experienced Support Engineer currently working at EXP Technical, Inc. since July 2022, where responsibilities include responding to technical assistance requests, deploying and relocating computers, and performing remote server maintenance. Prior to this role, Diana served as a Desktop Support Technician at BECU and Washington Federal, where duties involved hardware configuration, troubleshooting devices, and managing inventory. Experience also includes support at SAP Concur, AAA Washington, and Liberty Mutual Insurance, demonstrating a strong background in IT support across various environments. Education includes completion of Year Up United in 2017.