Marissa Mailley

Marissa Mailley is a seasoned operations professional with extensive experience in hospitality management. Currently serving as the Regional Operations Manager at EXPANSIVE since June 2021, Marissa oversees operations for multiple locations, ensuring high-quality client service and effective account management. Previous roles at Omni Hotels & Resorts include Director of Guest Services and other management positions, where Marissa demonstrated leadership by overseeing large teams, streamlining operations, and enhancing guest satisfaction in a four-diamond convention hotel setting. Marissa began her career with a Bachelor of Arts in Hospitality Management from Mercyhurst University and has a strong foundation in training, developing staff, and managing departmental budgets.