Michaela Peirce has extensive experience in the airline and travel industry, currently serving as Senior Manager of Case Management and Supplier Support at Expedia Group since July 2011. In this role, Michaela focuses on prioritizing and managing air shopping, pricing, and ticketing issues while coordinating with airline partners and global support teams. Prior roles at Expedia Group include Manager of America, Air CPR, and Senior Team Lead (APAC), both emphasizing operational efficiency and pricing analysis. Michaela also has a background at Air New Zealand, where responsibilities included business support for Europe and leadership of the contact center, enhancing customer service and driving revenue growth. Michaela’s educational background includes attending Epsom Girls Grammar School from 1994 to 1998.
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