Air New Zealand is one of the world's leading airlines, known around the world, not just for their name and our innovation but also for their reputation. They are recognised as "New Zealand's Most Reputable Organisation"​ for their strong leadership, customer service orientation, innovation, brand, corporate values, and role as a strong ambassador for New Zealand. 

Aviation & Aerospace

Air New Zealand

Air New Zealand's headquarters in Auckland, New Zealand

Nikhil Ravishankar

Jeremy O'Brien

Michael Hooper

Alex Marren

Azelda Madgwick

Janet Eden

Julie Langlois

Richard Thomson

Nikki Dines

Kiri Hannifin

Larry De Shon

Dame Therese Walsh

Claudia Batten

Dean Bracewell

Alison Gerry

Neal Barclay

Laurissa Cooney

The Engineering and Quality Assurance team at Air New Zealand is responsible for ensuring the reliability and excellence of the airline's software products. This team focuses on developing automated testing processes, conducting thorough quality assessments, and implementing innovative engineering solutions to enhance customer experiences. By collaborating across departments, they maintain high standards in software performance, driving continuous improvement and innovation within the organization.

Engineering and Quality Assurance

The Customer Experience and Operations team at Air New Zealand is dedicated to enhancing passenger satisfaction and streamlining operational processes across all facets of the airline. Comprising a diverse group of leaders in customer service, operations, and safety, the team works collaboratively to ensure seamless service delivery, efficient flight operations, and innovative digital interactions, all while maintaining the airline's strong reputation for reliability and excellence in customer care.

Customer Experience and Operations

The Corporate Governance and Compliance team at Air New Zealand is responsible for ensuring the airline adheres to regulatory standards and upholds the highest levels of corporate governance. This team, comprising independent directors and specialized officers, focuses on risk management, ethical practices, sustainability, and legal compliance, thereby reinforcing the company's reputation for integrity and trustworthiness in the aviation industry. They play a crucial role in maintaining transparency and accountability while fostering a culture of compliance throughout the organization.

Corporate Governance and Compliance

The Data and Analytics team at Air New Zealand leverages advanced data insights to optimize revenue management, enhance customer experiences, and drive informed business decisions. This multidisciplinary team of analysts, engineers, and specialists focuses on digital analytics, data governance, and revenue optimization, utilizing data-driven strategies to support the airline's growth and innovation objectives. Through collaboration and expertise, they play a vital role in maintaining Air New Zealand's reputation for excellence and leadership in the airline industry.

Data and Analytics

The Leadership Team at Air New Zealand is responsible for setting the strategic direction and operational excellence of the airline. Comprising top executives from various functions including operations, customer service, digital innovation, finance, and sustainability, this team collaborates to enhance customer experiences, drive financial performance, champion corporate values, and position Air New Zealand as a leader in both the airline industry and as a representative of New Zealand on the global stage.

Leadership Team

The Business Strategy and Analysis team at Air New Zealand is responsible for shaping the airline's strategic direction and optimizing its operations. This team conducts in-depth market analysis, develops data-driven insights, and creates strategic initiatives that enhance customer experience and drive revenue growth. They collaborate across departments to ensure alignment with corporate goals, promote efficiency, and support innovative solutions in network planning, revenue management, and customer loyalty initiatives, ultimately reinforcing the airline’s reputation as a leader in the industry.

Air New Zealand

Org chart

Board & advisors

Teams

Engineering and Quality Assurance

Customer Experience and Operations

Corporate Governance and Compliance

Data and Analytics

Leadership Team

Business Strategy and Analysis

Offices

Air New Zealand

Org chart

Board & advisors

Teams

Engineering and Quality Assurance

Customer Experience and Operations

Corporate Governance and Compliance

Data and Analytics

Leadership Team

Business Strategy and Analysis

Offices

Related companies