Ravi S K. is a Senior Delivery Manager with over 18 years of experience in IT service delivery and infrastructure management. Currently, at Experian, they lead a global operations team focused on optimizing IT infrastructure and enhancing service delivery while implementing ITIL-based processes. Previously, Ravi held various roles, including Support Services Manager at Zeta Global, where they significantly improved service reliability and efficiency, and Assistant Manager at Progressive Infotech Pvt. Ltd., where they directed cloud operations and developed training programs for upskilling teams. Ravi holds a degree from Sikkim Manipal University, completed between 2013 and 2015.
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