Vaughn Patterson is an experienced HR professional currently serving as the Head of HR Global Contact Centers at Experian, where they lead cultural change and technology transformation initiatives. Previously, Vaughn worked at Wells Fargo as the Employee Experience Workstream HR Lead, focusing on enhancing team member experiences and optimizing recruitment strategies. Prior to that, Vaughn had a long tenure at Capital One, holding various leadership roles, including overseeing significant process improvements and employee engagement strategies. With a strong background in employee empowerment and strategic HR partnerships, Vaughn has consistently driven workforce transformation and customer service excellence throughout their career.
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