Experience.com connects & measures at the employee level to drive behavior that creates a better customer experience and online reputation.

Consumer

Information Technology

IT Services

Quality Assurance

Software

Support Services

Experience.com

Experience.com's headquarters in San Ramon, CA, United States

This department focuses on assisting and resolving customer inquiries and issues to enhance user satisfaction.

Customer Support

The Engineering and Development team at Experience.com is responsible for designing, building, and maintaining the software solutions that enable the company to collect and analyze employee feedback efficiently. This team collaborates closely to enhance the platform’s functionality, improve user interfaces, and ensure seamless integration of data, ultimately driving better customer experiences and advancing the company's reputation management goals. Their efforts also include managing infrastructure and deploying robust DevOps practices to support scalable operations.

Engineering and Development

The Sales and Marketing team at Experience.com is responsible for driving revenue growth and enhancing customer engagement through strategic sales initiatives and targeted marketing campaigns. This team collaborates closely with product management and customer success leaders to tailor solutions that meet client needs, while leveraging data-driven insights to optimize performance and bolster the company's reputation in the market. Its members work to build relationships, support enterprise clients, and execute account-based marketing strategies to ensure a seamless customer journey.

Sales and Marketing

This department is responsible for designing, building, and maintaining software applications.

Software Development

The Leadership Team at Experience.com is responsible for setting the strategic vision and direction for the company. Comprising senior executives from engineering, product management, IT, and operations, they collaborate to enhance employee engagement, optimize customer experiences, and drive innovation in the company's offerings. Their collective expertise ensures alignment with the company's mission to measure and improve behaviors that positively impact both customer experiences and online reputation.

Leadership Team

The Business Strategy and Planning team at Experience.com drives the company's long-term vision and operational effectiveness by developing strategic initiatives and growth plans. This team collaborates with leadership to identify market opportunities, optimize resource allocation, and ensure alignment across departments, ultimately enhancing employee and customer experiences. Their insights are crucial for shaping the company’s approach to partnerships and brand strategy in a competitive landscape.

Business Strategy and Planning

This department focuses on the design, development, and management of data infrastructure and pipelines to facilitate efficient data processing and analysis.

People (5)

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Other teams

Engineering and Development

Sales and Marketing

Software Development

Leadership Team

Business Strategy and Planning

Data Engineering