Amy Rochford

Director Of Customer Success at Expert Institute

Amy Rochford is a seasoned professional in the field of Customer Success, with experience in various roles such as Director, Associate Director, and Team Manager in companies like Expert Institute and Parliament Hill Ltd. Amy has a strong track record of exceeding renewal contract values, maintaining high client retention rates, and building strategic partnerships with key accounts. With a background in Business, Event Management, and Professional Marketing, Amy brings a wealth of knowledge and expertise to their role.

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Timeline

  • E

    Director Of Customer Success

    February 1, 2024 - present

  • Associate Director, Customer Success

    August 1, 2021

  • Team Lead, Customer Success

    January 1, 2020

  • Senior Account Manager, Customer Success

    December 1, 2018

  • Account Manager

    April 1, 2017