Bilingual Customer Service

Expivia has started from a dream over 7 years ago on how to change USA call center outsourcing. We have grown from our initial 60 seat contact center four years ago to over 450 seats with our newest expansion. Our growth has been possible by the quality we produce for our clients, the advanced technology that we use and the amazing team that wehave.Expivia is a leader in some of the newest CRM technologies such as Chatbot/Texting Artificial Intelligence, Video Customer service along with advanced speech analytics. We can help any organization employ these technologies as a part of their omnichannel services to their customers.Expivia can guide organizations through the contact center marketing channels of today and tomorrow. Through our partnership and expertise with inContact, the leader in cloud telephony technology, we can provide a plan to enhance any customer engagement and service strategy.Expivia is able to offer a great blend of highly educated associates, advanced technology and an experienced client services staff, all integrated into your program. One of the great benefits of working with Expivia is that based upon the size of your program we are able to offer single company contact center sites within our facility branded just for you.We want to be a true extension of your business and your brand, and we will go the extra mile to make that happen.www.expiviausa.com