Natalie Kass is a skilled Customer Success Partner at ExploreLearning since May 2023, bringing extensive experience in customer success roles, including as Enterprise Customer Success Manager at Pikmykid, where management of significant client relationships and strategic collaboration with sales and product development was paramount. Prior roles include teaching and instructional positions, such as VE English Teacher at Hillsborough County Public Schools and Adjunct Instructor at the University of Tampa. Natalie's background also includes technical writing and educational program development across various organizations, including Mize and My Reviewers, demonstrating a strong proficiency in creating user-centric documentation and training materials. Academic qualifications include a Master of Arts in Rhetoric and Composition and a Bachelor of Arts in Professional, Technical, Business, and Scientific Writing, both from the University of South Florida.
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