Explori
Julie Eaton is a Customer Intelligence Manager at NEC Group since May 2010, focusing on customer experience feedback and analysis to enhance loyalty and service across various business units. Previously, Julie Eaton held roles as a Research Analyst/Manager at NEC Group, where campaign management and targeted communication were key responsibilities. Prior to that, experiences at The NEC and DTZ included researching new markets, administrative support, and marketing assistance, all contributing to a strong foundation in project management and client engagement. Julie Eaton holds a BSc in Tourism Management from BCFTCS, completed in 2002.
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Explori
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Explori is an audience listening platform. We help corporate event professionals, event organisers and conference venues understand their audiences and evolve their products to serve them better. At the heart of Explori is an online survey platform, tailored to each industry we serve, designed to make collecting expert quality research easy for any organisation. The Explori platform is simple and cost effective to scale, even across multi-national organisations serving audiences with many languages. Our web-based application is a unique portfolio benchmarking tool that drives powerful aggregated information to senior management helping the whole business to have a clearer view of the audience experience. But what really sets Explori apart is the industry leading benchmarking data we hold on the markets we serve, including the world’s most significant data set on event and exhibition performance, with over 3,000 trade shows, virtual events and conferences regularly contributing. This allows our clients and partners to understand their performance not only in the context of their own organisation, but also alongside their industry as a whole, providing a much greater degree of insight than can be achieved with industry neutral platforms. We partner with some of the worlds leading exhibition industry consultants to provide localised expertise and support from offices in the USA, Dubai, Hong Kong, Germany and Italy. Launched in 2011, Explori has rapidly grown to serve leading brands including ITE, Informa, Clarion Events, Comexposium, UBM and Messe Frankfurt. Our corporate and agency clients include Nesta, Opus and Intel. Our head office is in London, including our core research team and our in-house team of developers. Explori is the official research partner of UFI. We are members of ESSA, IAEE and IFES.