Fabio Rodrigues Mbcs

Fabio Rodrigues MBCS is a skilled IT professional currently serving as a Managed Services Desktop Field Engineer at Exponential-e since September 2023, where responsibilities include troubleshooting onsite issues for various clients and managing hardware repairs. Previous experience encompasses roles such as IT Analyst at M7 Real Estate Ltd, Junior Information Technology Systems Analyst at Shepherds Bush Housing Group, and IT Service Desk Analyst at Catalyst Housing Limited, where expertise in diagnosing hardware/software incidents and managing service requests was developed. Fabio's foundational experience includes serving as a Windows 10 Desktop Engineer for the London Borough of Lambeth and an ICT Service Desk Apprentice. Educational qualifications include a C & G Level 3 NVQ Diploma in IT Infrastructure Technician from the College of Haringey, Enfield and North East London, along with various certifications in customer service and design. Additional experience includes a brief role as a Brand Ambassador at Benchmark Advertising and an Office Administrator during a work experience stint at Greenlight.