Christina Lanning is a seasoned professional in customer experience and user research, currently serving as the Senior Customer Experience & Research Manager at Export Development Canada since May 2021. Previously, Christina held roles as a UX Designer with Code for Canada, focusing on enhancing the transition experience for military members, and as a Product Designer at tilr, where design and research were integral to improving job search processes. Christina's diverse experience also includes significant roles in talent management at the Workplace Safety and Insurance Board and CIBC, where program management and strategic development were key components. Educational qualifications include a Master's degree in European, Russian & Eurasian Studies from the University of Toronto and multiple certifications in User Experience Design and Web Development from BrainStation.
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