Claudio Bisi

Claudio Bisi currently works as the Competence Delivery Center Manager at Exprivia since March 2021. Prior to this role, Claudio held various positions at Ericsson Digital Services, including Service Delivery Line Manager, Transformation Manager, and Senior Service Delivery Manager. Claudio's responsibilities have included team management, customer management, training, and monitoring SLAs and KPIs for top customers in the telecommunications industry. With a background in Civil Engineering and experience in technical support and service management, Claudio has a strong foundation in leadership and delivering high-quality services.