Tierra Thomas Williams is a skilled Fertility Billing and Coding Specialist at Extend Fertility since October 2023, responsible for correcting rejected claims, patient financial counseling, and processing insurance authorizations and payments. Prior experience includes roles as a Case Investigator at AM LLC, Escalation Manager at UnitedHealth Group, and Medical Records Processor at NYC Health + Hospitals, with a strong focus on medical record requests and audits. Tierra also worked in various caregiver and educational roles, enhancing vocational skills and patient care. Tierra is pursuing a Bachelor's degree in Medical/Health Management and Clinical Assistant/Specialist at Brigham Young University - Idaho, with a solid foundation in medical billing and coding certifications.