Mihaela Boligari has extensive experience in problem management and technical support, currently holding multiple roles at Extenda Retail since November 2016, including Problem Manager, Incident Manager, and Technical Product Specialist. Concurrently, Mihaela also serves as a Problem Manager and Information Technology Analyst at Stefanini EMEA. Prior to these positions, Mihaela was a student at Engineering Club "Micro Lab" from July 2014 to June 2017. Mihaela obtained a Licență în Inginerie with a focus on Securitate informațională from Universitatea Tehnică a Moldovei, completing the degree in 2017.