Patti Paulo

Patti is responsible for developing and implementing business processes and infrastructure that drive ExteNet’s operations.

Patti joined ExteNet in 2018 as part of its acquisition of Axiom Fiber Networks. As the SVP of Planning & Operations, her responsibilities involve driving traditional Telecom Operational functions as well as developing and implementing business processes and infrastructure that enable ExteNet’s goals and strategy, business plan, operating requirements, while continually serving customer needs.

With over 20 years of telecom operational experience, Patti has held various senior level roles at Axiom Fiber Networks, XO Communications, RCN Metro and Glowpoint Inc. She has developed and led large support teams, focused on process development, automation, and improvement with a keen focus on enabling unparalleled customer service. Earlier in her career, Patti was instrumental in developing and managing core business and operational processes and support systems at RCN Metro and Con Ed Communications, where she also led the teams responsible for meeting customer delivery dates and company revenue installation targets.

Patti graduated and received a Bachelor of Science Degree in Business Administration from Montclair State University and currently resides in New Jersey with her family.