Vinnie Romero

SVP, Service & Operations at ExtensisHR

Vinnie Romero is currently the SVP of Service & Operations at ExtensisHR. Vinnie has been with the company since April 2003, starting as the Director of Client Retention. In their current role, Vinnie is responsible for identifying, creating, and managing business relationships to develop solutions which effectively meet customers' requirements through service delivery. Vinnie is also accountable for developing deep knowledge of and business relationships with all clients, and for ensuring integrated and aligned Extensis services with business objectives.

Vinnie's previous experience includes working as the Director of Client Retention at Extensis Group from April 2003 to December 2015. In this role, they served as the client advocate for all Extensis clients and led the Rapid Response Team to assess, prioritize, respond and resolve all client issues in an effort to decrease the risk of losing the client, and therefore maximize profit margin retention. Vinnie was also responsible for identifying, creating, and managing business relationships to develop solutions which effectively meet customers' requirements through service delivery.

Vinnie Romero's educational career includes a B.A. of Business Management from Moravian University and Monsignor Donovan High School.

They are on a team with Jeff DeModna - VP, Recruiting Services, Dan Myron - VP, Client Engagement & Implementation, and Jeannine Johnson - VP, Product Management & Payroll Services. Their manager is Blake Morris, CEO.

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Timeline

  • SVP, Service & Operations

    Current role

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