Conor Gavin is a Professional Services Senior Project Manager at Exterro, managing over 50 projects that have generated more than $8.7 million in revenue since August 2022. Prior to this role, Conor served as a Customer Service Team Lead at iA, overseeing a team of 15+ technical agents and leading a successful transition to Salesforce, enhancing efficiency. Conor's experience at Johnson Controls included positions as Team Manager for National Account Project Coordination and National Account Project Coordinator, where a strong focus was placed on customer relations and maintaining $43 million in annual recurring revenue. Conor began a career with Angie's List, advancing through various roles from Front Desk Receptionist to Contract Integrity - Investigation Coordinator, honing skills in customer service and problem resolution. Conor holds a Bachelor of Arts in History from Indiana University Bloomington.
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