Roman Beloconi has a diverse work experience in the field of technical support and customer loyalty. From 2016 to 2017, they worked as a Technical Internet Support at Moldtelecom, providing technical assistance to customers and troubleshooting internet connection issues. In 2017, they joined Orange as a Technical Support Expert, where they handled phone calls from customers, offered technical and commercial support, and resolved complex customer issues by collaborating with other departments. In 2019, they joined Rogers Communications as a Technical Support Specialist, and in 2020, they joined Nordia Inc. as a Customer Loyalty Expert. Their most recent role is an Implementation Engineer at Extole, which they started in 2021.
Roman Beloconi earned a co-op diploma in Web developer/Front-end from CICCC - Cornerstone International Community College of Canada from 2018 to 2019. Prior to that, they obtained a Licentiate degree in engineer in telecommunication from Universitatea Tehnică a Moldovei, where they studied from 2012 to 2016. Roman also has a High School Diploma in Information Technology from College of Information Technology, although the specific dates of completion are unknown.
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