Jens Horrmann

Jens Horrmann is a seasoned professional with extensive experience in support delivery and customer success within the technology sector. Currently serving as Sr. Manager of Support Delivery at Extreme Networks, Jens leads a team focused on exceptional service delivery and customer satisfaction, while leveraging expertise in networking technologies. Previous roles include Solutions Sales Leader at Qlik, overseeing sales of services solutions in the DACH region, and Sr. Manager Client Services at Broadcom Inc., where Jens managed project operations and drove business growth across EMEA. Jens also held various leadership positions at Brocade Communications, where strategic contributions enhanced service delivery and customer success. Early career experience includes roles in program and project management at Emerson Network Power, Motorola, and Force Computers. Jens holds an MBA from the University of Augsburg and a Diploma in Electronics and Electrical Engineering from Fachhochschule Kiel.