Catherine Yan

Catherine Yan is a Senior Technical Consultant at EY, where they have focused on enhancing IT Service Management since 2021. They hold a Bachelor's degree in Computer Science from York University, where they also worked as a Research Assistant on various projects including data mining and game development. Previously, they served as a Quality Assurance Specialist at SuMO IT Solutions, ensuring software quality through comprehensive testing. Catherine is committed to continuous learning and is actively pursuing additional certifications in ServiceNow to further their expertise in the field.