Pradeep Chandran

Pradeep Chandran is an Assistant Director at EY, specializing in Service Management within Infrastructure & Operations. With 16 years of experience, Pradeep has held various roles in ITIL-based service delivery, including positions at IBM and Cognizant, focusing on Major Incident and Problem Management. Pradeep earned a Master of Business Administration in Operations Management from the University of Kerala and holds certifications in Microsoft Azure Fundamentals, PRINCE2 Foundation, and ITIL. Currently, Pradeep leads critical incident management efforts at Kyndryl, demonstrating strong capabilities in people management and project oversight.